Returns

Returns

All our items are covered by our 14-day Refund guarantee. Please note returned items must be unused and in all the original packaging with the tags intact and be received by us within 14 days of you receiving the item. Please complete the “RETURN’S / EXCHANGE” form , available to print from our website RPMMOTO.COM. All returns are at the buyers costs and will not be refunded by RPM PERFORMANCE unless the goods are Faulty or an Incorrect item has been received.

Please Inform us via email previous to dispatching your RETURN’S

RPM PERFORMANCE will refund the value of the goods returned to us, at the price payed on purchased. For faulty and incorrect items RPM PERFORMANCE will refund the value of 2nd Class Royal Mail Standard delivery postage only. Additional postage costs will not be covered by us.
We aim to process all returns within 5 working days of receipt. Please allow a further 5-10 working days for refunds to appear in your account.
For the returned postage cost we will charge the card that was used to place the order, if pay pal was used we will send a payment request.


Exchanges

All our items are covered by our 14-day Exchange guarantee. Please note exchange items must be unused and in all the original packaging with the tags intact and be received by us within 14 days of you receiving the item. Please complete the “RETURN’S / EXCHANGE” form, available to print from our website RPMMOTO.COM. You the Buyer are responsible for the return and re shipping costs on all Exchanged items.

Please Inform us via email previous to dispatching regarding your EXCHANGE

To Return /Exchange You’re Item(s)

Items must be returned back to: RPM PERFORMANCE . 62-82 Greystone Road, Antrim, BT41 2QN  in their original condition with the completed RETURNS/EXCHANGE form enclosed . If you are unable to return the original items to RPM PERFORMANCE, you will not qualify for a refund or exchange.

NB: The goods are your responsibility until they reach our warehouse. For your protection, we recommend you use a postal service that insures you for the value of the goods you are returning.

Your items WILL NOT qualify for a refund or return if:

  1. Items are not in their original condition or there any marks/makeup on the item
  2. If tags and packaging has been removed

You do not include a RETURN’S/EXCHANGE form your items.


Cancellation

You have the right to cancel your order. If the products have been processed and sent for delivery please refer to our Returns Procedure above. If the products have not been sent for delivery we will cancel your order and refund any money paid.

Still have questions? Email us at info@rpmmoto.com with your full name, order number and we will get back to you shortly.